Contact information

Store name: Cat Palace (a trading name of HELIMAX COMMERCE LTD, company number 17432596, registered in England and Wales)
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: contact@cat-palace.com
Phone: +44 7537 180447
Customer service hours: Monday to Friday, 9am–6pm (London time)
Response time: We aim to respond within 1 business day.

Questions?

Check our FAQ page or contact our customer service.

Free delivery

On every order, no minimum spend

Secure payment

Encrypted checkout, every card and wallet

Delivered in 6 to 9 working days

Dispatched within 1 to 2 working days

30-day returns

Free both ways, no explanation needed