The journey is the hard part
For most cats it is the trip that frightens, not the destination. Somewhere enclosed, with a view out and the smell of home inside, makes the difference between a struggle at the door and a quiet journey.
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Nettuno is a backpack carrier weighing 1.1 kg empty, with a transparent front panel and a proper ventilation scheme rather than a vague claim about breathability.
Nine holes through the shell, plus a side mesh pocket that unzips to become a second window. That is a specific, checkable arrangement — most carriers at this price say "breathable" and leave you to guess. Air moving through the bag matters on a warm day in a car or on public transport, where an enclosed capsule heats up quickly.
A clip on a short strap attaches to the cat's harness. The moment that earns its place is opening the bag at the vet: a frightened cat goes for the gap, and the tether means it cannot get out of the room before you have hold of it.
Cats travel badly, and accidents happen. A soft absorbent base is the difference between a wipe-out and a wash-out.
Backpack straps for distance, a top handle for lifting it in and out of a car or onto a consulting table.
Oxford cloth and PVC for the body, PC plastic for the clear capsule.
On a carrier, your cat's length and weight decide whether it fits. Measure it and compare with the dimensions shown before choosing.
It is a tether; treat it as a restraint, not as a safety device.
Free delivery on every order. Order by 10pm (UK / London time) and we start processing the same working day (Monday to Friday). Orders are dispatched within 1–2 working days and delivered in 5 to 7 working days. You receive a tracking link by email as soon as your parcel leaves our warehouse.
30-day free returns. If the piece is not right for your cat, you have 30 days from delivery to send it back — returns are free and refunds are issued to the original payment method.
Because your cat deserves better than the first listing that comes up — and so does your home.
Designed around how cats behave
Cover when a cat wants to hide, a secure fit when it wants to bolt — for the trips cats would rather not take.
Facts before adjectives
Materials named and sizes given where they vary, rather than “spacious” and “comfortable”.
Free delivery, free returns
Every order ships free and comes back free for 30 days. No restocking fee, no argument.
A human answers you
Questions before ordering or after delivery reach a person, not a script.
For most cats it is the trip that frightens, not the destination. Somewhere enclosed, with a view out and the smell of home inside, makes the difference between a struggle at the door and a quiet journey.
Your cat should be able to stand up and turn round inside. Measure it from nose to the base of the tail and compare that with the dimensions before choosing.
No “large” or “compact” standing in for a figure: the bubble cat backpack with its dimensions drawn on it, so you can check it against your own space instead of trusting a photograph.
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A typical listing |
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Measurements published in centimetres |
Yes |
Often missing |
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Materials named, not just “soft” or “premium” |
Yes |
Often vague |
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Photographs of the exact colour you order |
Yes |
One colour shown |
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Returns free both ways, 30 days |
Yes |
Varies |
Cats come round to new things in their own time, so give it a few days before you judge it.
Put it where your cat already likes to be — a sunny corner, or the room the household uses most — and leave it there rather than presenting it. A little catnip helps on anything meant to be scratched or slept on.
Every piece is built to be used every day, not just looked at. Posts and boards are solid, and the covering is chosen for cats to scratch and rest on.
What is declared for this item — the materials, the dimensions and the weight it holds — is listed in the Details above. Each order is checked before it leaves us.
Most larger pieces, like cat trees, arrive flat with the tools and an illustrated guide in the box, and go together in about 15 to 30 minutes — no DIY experience needed.
Smaller items, such as beds, scratchers and toys, come ready to use. If a step is not clear, email our team and we will walk you through it.
Standard UK delivery is free on every order and takes 6 to 9 working days: 1 to 2 working days to prepare and dispatch, then 5 to 7 working days in transit. Order by 10pm (UK / London time) and we start preparing your order the same working day (Monday to Friday).
You receive a tracking link by email the moment it ships, and your estimated delivery date is shown at checkout before you pay.
Returns are completely free — both ways, with nothing to pay. You have a full 30 days from delivery to change your mind.
Just email our team and we will send you a free return label and take care of the rest. You do not need to give a reason, and your refund goes back to the way you paid.
Another question? Write to us at contact@cat-palace.com — a person answers within 24 hours.
